Technical Service

Tech support materials are provided exclusively for customers and dealers. All material is the sole property of Sierra Products, Inc. and may not be used or reproduced without written permission.

Information contained in the following download files is provided to assist in the installation and repair of current and past production appliances. All repairs should be done by a qualified service technician. Follow all "Warning" and "Caution" information contained in the installation and trouble shooting guides. This information is in PDF format. If you are not familiar with PDF files you may download the information and a free copy of the program reader at the Adobe® Reader website.

Replacement Parts - Are available online by filling out the following e-mail form. Include the model, manufacture date, and a description of the part or parts needed. We will return an e-mail with additional information and a price quote. Please include your phone number so we may reach you if necessary.

Additional tech support is available by filling out an e-mail request. A technician will review the information and provide additional information or suggestions. Please include your phone number so we may reach you if necessary.

PDF Guides

Outdoor Firepit Systems Installation Details:

All fields are required
Name:
E-mail Address:
Phone Number:
Model:
Manufacture Date:
Please describe your installation and specific questions: